Training
Our commitment to quality means our training goes beyond the basics.
Useful resources for employee training and testing, including videos, documents, and online resources.
Complete this required test to demonstrate your knowledge of PCA policies and earn your certificate to begin working as a PCA!
Access the CFSS HCBS Policy Manual to stay informed about policies and procedures.
Take this required training to prepare for your role as a Personal Care Assistant.
Personal Care Assistant (PCA) / Community First Services and Supports (CFSS) Certification
The Personal Care Assistant (PCA) / Community First Services and Supports (CFSS) certification is a fundamental requirement for providing professional PCA services.
Our training prepares caregivers to:
Completing this training and passing the certification ensures caregivers are ready to deliver high-quality, person-centered care.
Mandated Reporter Training
As a caregiver, you play a critical role in safeguarding vulnerable individuals. Our Mandated Reporter Training provides guidance on:
Maltreatment of Adults
Learn to identify and respond appropriately to signs of abuse or neglect in adults. Training includes reporting steps and strategies to ensure the safety and well-being of those in your care.
Maltreatment of Minors
Focuses on recognizing abuse or neglect in children, understanding indicators of harm, and following proper reporting procedures to protect minors effectively.
Confidentiality and Data Handling Training
Handling sensitive client information responsibly is crucial. This training emphasizes:
Caregivers learn to manage information ethically and securely, maintaining trust with clients and families.
Emergency Response Training
This practical training teaches caregivers to respond confidently to common emergencies, including:
Understanding these skills ensures timely and effective responses in critical situations, potentially saving lives.